Client Comments

Geneva Financial

Client Comments

 
When All doors were closed Mr. Otto Alcon was God sent! 
Mr. Otto literally went the extra mile and beyond to meet our refinance need. Not only that but at a competitive rate. His kindness and professionalism were outstanding. He not only cleared all the hurdles in qualifying us, where everyone else shut us down. But successfully closed in on the refinance above and beyond all our expectations... we salute you Mr. Otto. highly recommended, professionalism, integrity, and straightforward person .... Rare breed these days!" Jack Coby  Troy MI

"Our experience with Geneva was outstanding. From the beginning we felt like we were a part of a winning team and each member of our Geneva team worked tirelessly to make our loan process easy. At closing we were pleased to have had the dedicated professional guidance throughout the entire loan process. With 14 home sales and 15 purchases over the years, we have had quite a bit experience, but nothing was as smooth and easy as it was with Geneva Financial. Thank you to the north Texas Branch that worked tirelessly for us."  Terry and Laurie January 2018

"Otto Alcon was amazing in helping us refinance our house!!! Was there to answer calls anytime we needed, and was always helpful throughout the process. If you want to refinance your mortgage, go to my guy Otto!!! You won’t regret it."  Jon C January 2018

"Emmett Dempsey was extremely helpful is assisting my wife and I in our purchase of a condo at the Windjammer Yacht Club. Emmett walked us through step by step and assisted in every aspect of the purchase, financing, inspection and the closing. He made the entire experience an extremely pleasant one, with no hiccups, no surprises and a completely transparent experience. We would recommend Emmett to anyone making a purchase." June 2017

Holly Sanders is amaaaazing!!! She is so patient and friendly and easy to talk to! We just closed on our house before Christmas and she was awesome! She walked us through everything and kept it so simple, she's a sweetheart, very easy to work with and HIGHLY Recommended. I will be sending all of my friends and family to her when they are ready as well. Hands down, the best Loan Officer to work with. -LOLA SKYE BELIS

William Tuning saved the day!  I had a client who needed a loan fast to save losing the house.  I made a call to William and within a week we were off to closing, with a great rate I might add! His professionalism, knowledge and customer service combined with a great personally is one of the best in the business.  I would recommend William over and over; he’s on the top of my referral list.”
Darlene Sozinho, Realtor   Windermere Real Estate
 
Dear William: (William Tuning - Pacific NW)
You have gone “above and beyond” to help us in our efforts to move, and in timeliness in the face of adversity (of hurricane proportions)!
Thank you for all that you have done for us. We certainly do not know all the behind-the-
scenes work that had to be done by you and your business associates, and we can only imagine what patience, expertise & understanding you had to have for our benefit, but we are grateful. We hope your future will be bright and gratifying in all you do.
"
Very Sincerely,
Marcus & Dianna Hall

"Emmett Dempsey goes above and beyond to service clients. He was very punctual and kept us on schedule throughout the process. This was our first home purchase and Emmett went the extra mile to make sure we were informed and confident in our decision to structure the mortgage. He made himself available to us even some nights and weekends. Can't say enough good things about Emmett. No doubt we will use him again in the future!" October 2017  

Just wanted to give a shout out to Darla Marshall a mortgage broker with Geneva Financial in Happy Valley Oregon. I'm a local Real Estate Broker with Better Homes and Gardens Real Estate and have worked with Darla for many years now. In my 19 year career I've experienced different levels of service, professionalism and knowledge and Darla has exceeded them all. She is an outside of the box thinker and always brings solutions to the table, never gives up on a client no matter how challenging a file may be and her communication skills are superb. I trust her with all my clients and my own mortgage needs. Her positive and can do attitude is a bonus and our clients feel confident referring their friends which is the greatest compliment we can get. Working with Geneva Financial has proven to be a great deal for our clients with their ranking that results beating everyone's rates and the support of knowledgeable and detailed oriented processor Dolcie is just a cherry on the top of the cake. I'd recommend them to anyone that's looking to buy or refinance in a heart beat. – Marketa Pospisil

Carlos is beyond AMAZING. He is so very helpful and friendly. He does a wonderful job explaining things and makes sure you understand everything. His knowledge is very comforting and he always says the right thing. I am a potential first time home buyer and I know I would be a wreck without him. Thank you Thank you Carlos for being you!!!   Ashley Hemenway Bly
 
"Being first time home buyers we really didn't know the process or things we would need to be approved for a loan.  That's where Doug Taylor came in.  We had briefly met Doug through a friend and told him we were in the market and just starting to look around.  Doug gave us his information and some basic background on what to do to get prepared.  
When we called Doug back, a few short months later, he was more than helpful from the start.  Doug took the time to explain all the paperwork and requirements that were needed and double checked everything with us.  If there were any questions on dates of employment, credit history, residence history etc., Doug was only a phone call away day or evening.  Doug worked with us tirelessly to get us into our new home and make the process as easy and stress free as he could!!
Thank you Doug for going above and beyond to make this dream of owning property a reality!!"
Sincerely,  Joe and Suzy Stone

William Tuning, Pacific NW
“Without all of your kind words and encouragement, I am not sure I would have made it through the home buying process. I love my new home, and know that you greatly helped me get it by working with locking in my interest rate at the perfect time.
Thank you again.”  T.  Hawks

"Holly at Geneva Financial was amazing she was there for me day and night to answer all my questions, calm me down when i got nervous. I would highly recommend Geneva financial to everyone. Thank you again Holly for everything oh and i can't forget Diana who worked with me also. You guys are a true blessing – Linda Livingston

"Emmett Dempsey will go above and beyond to make sure you are informed about what is going on with your financing. He will also take phone calls that fit around your schedule, very helpful for me since my schedule during this process has been very inconsistent." June 2017

Best Company I have ever worked with. My Loan Lady Cindy Baker was knowledgeable, detailed and trustworthy. Underwriting process went very quick and smooth. Closed earlier than expected. If I refinance again, I will use Geneva Financial. Mary Lou Kirkpatrick