In the spirit of Geneva Financials’ Be A Good Human culture, we are honored to share the powerful story of one of our own. Branch Manager Kathy Keppel-Colkitt, whose journey as a mother and advocate has led her to write a book, Will They Hear Me Now?, shining light on a critical issue. This book captures the essence of her personal loss and mission to help others navigate the complexity of medical advocacy.

For those unfamiliar, Kathy is both a leader in our Washington branch and a valued voice in our Geneva family. Known for her generosity, humor, and commitment to helping others, Kathy has always embodied Geneva’s spirit of community. She has consistently offered her time, wisdom, and support to colleagues, whether discussing Reverse Mortgages or sharing sales strategies. And now, she’s extending that commitment to a cause close to her heart.

The Story Behind “Will They Hear Me Now?

Kathy’s book was born from a heartbreaking experience. The preventable loss of her daughter, Brandi, who was diagnosed with cancer and given a promising 95% cure rate, yet tragically passed away only four months later. Her loss highlighted glaring issues in the doctor-patient relationship and the vital need for a Medical Advocate—someone who can ensure that patients receive the quality of care they deserve, free from errors and oversights.

With raw honesty, Will They Hear Me Now? follows Brandi’s journey and Kathy’s struggles of fighting for her daughter’s life. Kathy provides insight into the role of a Medical Advocate and Liaison. This offers readers practical tools and resources to advocate effectively in critical moments. Her story serves as both a tribute to her daughter and a guide for anyone facing the challenges of navigating medical care for themselves or a loved one.

We encourage everyone to check out Will They Hear Me Now? and consider the importance of advocacy in healthcare. Kathy’s story is not only a reminder of the power of resilience but a call to action to support each other as family, friends, and humans.

The link below allows you to purchase Kathy’s book and learn more about her journey. Let’s stand together to support Kathy and spread the word about her impactful work.

Let’s continue to uplift as a Geneva family, celebrating stories that inspire us all to Be A Good Human.

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